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Frequently Asked Questions
1. What is the typical delivery time for the equipment?
If the products are in stock, delivery time is 5-10 days after receiving the deposit. For non-stock items, production takes 20-30 days depending on the order quantity.
2. Does the equipment come with any certifications?
Yes, most of our products are CE certified and manufactured under ISO 9001 standards to ensure global quality compliance.
3. How is the quality ensured before shipment?
A rigorous final inspection is always carried out on every unit before shipment to guarantee operational safety and performance.
4. How do I install the equipment after purchase?
We provide professional installation videos and detailed manuals to guide you through the process step-by-step.
5. What is the warranty period and support?
We offer a one-year guarantee on our products, along with comprehensive after-sales service support and technical assistance.
6. Are custom-made services available?
Yes, we provide OEM/ODM services to meet specific global client needs and different budget requirements.