Q1: How do I transport my goods?
A1: We choose safe and reliable shipping companies with short shipping periods and secure transportation protocols.
Q2: What is the warranty and spare parts policy?
A2: We provide free spare parts delivered with the container. If any parts are damaged due to quality issues within 13 months of the B/L date, replacements are sent once confirmed.
Q3: How long will it take to receive my goods?
A3: Production is typically completed within 1-7 days after receiving the order, followed by the shipping transit time.
Q4: How do I pay for the goods?
A4: We utilize international bank accounts for transfers, which is a safe and convenient method for global transactions.
Q5: Is the operation process safe?
A5: Yes, the technology is mature, and the operation process is designed with multiple safety features to ensure reliable use.
Q6: Are there environmental benefits to this equipment?
A6: Absolutely. With its battery-driven system, the equipment offers zero emissions, making it both economical and environmentally friendly.